Welcoming New Families


To create a welcoming atmosphere at centre and to support new centre whānau to visit, enrol and be inducted.

Common Tasks

  • Work with the enrolment officer and centre members to create initial points of contact to welcome new parents
  • Follow up on enquiries, ensure families attend their three free visits and receive adequate information prior to enrolment
  • Follow up with visitors who do not return to ascertain whether they wish to visit again, or are willing to give any feedback, and incorporate feedback
  • Works with the education officer to ensure new centre whānau have a support person on session [buddy] and are inducted at the centre
  • Maintain the welcoming pack, ensuring it is current and accessible

Skills and Competencies

  • People person with positive friendly presence
  • Strong relationships
  • Good communication skills
  • Works well in a team