Short-term Absence Payment

The COVID-19 Short-term Absence Payment has recently become available to allow us to claim reimbursement for any salary payments made to our employees who cannot work from home while they wait for a COVID-19 test result. 


Where you have a staff member who is required to self-isolate and who is therefor unable to work their normal hours this is the process that you should follow:


The employee should:

  • claim their normal working hours in Timefiler
  • advise their centre president/centre advisor and their Regional Support Lead that they are required to stay home until they have a clear test and provide any supporting paperwork they have received. They should provide the date of their test which must be after 9 February 2021.  
  • If the test is not for the employee then a confirmation that either they are the parent or caregiver of a dependant who is staying home while waiting test results or are a household member or secondary contact of someone who is a close contact of a person with COVID-19 and they have been advised to stay home while waiting for the close contacts test results.
  • Confirm the dates that they were not able to work (that they would have normally)
  • Confirm their full name
  • Provide their date of birth and IRD number


The Regional Support Lead or Manager should:

  • Confirm the the employee was not able to work from home.
  • Advise Finance by emailing Kim Armstrong – Accounts Administrator  of the details of days taken including the supporting information provided by the Employee as shown in blue above.
  • Approve the Timefiler hours.


Finance will:

  • Claim the payment from the Government
  • Refund the Centre when the funds are received and advise the Regional Support Lead that the payment has been refunded